FAQ

What are KinderBands?

KinderBands are wristbands equipped with NFC technology, prioritizing child safety by enabling immediate contact with parents or guardians during emergencies. If a child is lost, simply tapping the wristband with a smartphone prompts the display of parents' contact information, facilitating a quick connection for assistance.
How do KinderBands work?

Simply tap the KinderBand with a smartphone or NFC-enabled device to trigger a call to the programmed contact information, ensuring swift communication between parent and child.
Can I customize the contact information on the KinderBand?

Yes, you can! During the ordering process, you'll provide the necessary contact details, which we'll pre-program into the band. Additionally, you can further customize your profile through the online platform upon receiving the band.
Are KinderBands waterproof?

Yes, KinderBands are designed to be water-resistant, making them suitable for everyday use, including outdoor activities and rainy weather.
How long does the battery last in a KinderBand?

KinderBands do not require batteries as they utilize NFC technology, which does not require power from the wristband. This ensures that the KinderBand is always ready for use.
What age range are KinderBands suitable for?

KinderBands are suitable for children of all ages, from toddlers to teenagers. The adjustable wristbands ensure a comfortable fit for various wrist sizes.
Can KinderBands be used internationally?

Yes, KinderBands can be used internationally as long as there is NFC technology available in the region. However, please note that emergency contact numbers may vary by country.
How do I update my contact information on the KinderBand?

You can update your contact information and customize your profile through the online platform using the login credentials provided with your KinderBand.
What should I do if I lose my KinderBand?

If you lose your KinderBand, we recommend logging into the online platform to deactivate the band and update your contact information. Additionally, you can contact our customer support for assistance.
Are there any subscription fees for using KinderBands?

No, there are no subscription fees associated with using KinderBands. Once you purchase the wristband, it is yours to use without any additional charges.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.